Privacy Policy

Effective Date: November 2025

Welcome to Sanctum. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your information in accordance with the EU General Data Protection Regulation (GDPR) and Kenya’s Data Protection Act (DPA 2019).

1. Information We Collect

We collect limited personal data necessary to provide and improve your Sanctum experience:

• Account information (email, name, and credentials)
• Wellness and journaling data you choose to share
• Technical data such as usage patterns

2. How We Use Your Data

We process your data solely to operate Sanctum and enhance your experience. Specifically, we use it to:

• Personalize your journaling and wellness insights
• Improve our AI guidance and app functionality
• Maintain the security and stability of our systems
• Comply with applicable data protection laws

Sanctum does not sell, rent, or share your personal data with advertisers or external parties.

3. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for processing. To make a request, contact us at privacy@sanctumental.com.

4. Security & Data Storage

We apply industry-standard safeguards, including AES-256 encryption, TLS-secured connections, and strict access controls. All data is stored on secure, privacy-compliant servers within the EU. Only authorized personnel may access user data for legitimate operational purposes.

5. Data Retention

We retain personal data only for as long as necessary to provide Sanctum’s services or comply with legal obligations. You can request full deletion of your data at any time.

6. Contact Us

Sanctum, Kenya
📧 privacy@sanctumental.com

Last Updated: November 2025